Make moments to remember

Camping Van For Hire

FAQ’s

What’s included in the hire of the campervan?

Your booking includes hire of the campervan, cooking equipment, crockery, cutlery and camping gas. It comes with a full tank of diesel, and you should return it to us full.
You can add extra camping equipment to your booking – see our full list of extras.

How easy is it to drive the campervan?

It is driven on a standard licence and with driving aids like a reverse camera, it’s very easy to drive.

Is insurance included with the campervan hire?

After you have booked the campervan we will send you the details for insurance. There is a minimum of 3 days .

What happens if the rental campervan breaks down or have a problem?

In the unlikely event of a breakdown or problem, your first port of call would be to give us a call, to let us know about the issue. Quite often, it’s something we can help with over the phone, or if required and feasible, we will come out to you. If the campervan has broken down, we have full 24-hour roadside assistance.

What time can we collect and drop-off the campervan?

We will try and work with you but our usual times are collect between 14:00 and 18:00. If you live locally we could do the handover training on the night before so you can take the van first thing in the morning.

Return times up till 21:00 or sunset whichever is earliest.

If these timings don’t work please feel free to contact us to discuss your requirements.

Can we leave our car with you whilst we are on holiday in the campervan?

Yes, if you are driving to us, you can leave your car in the space where we keep the campervan for the duration of your trip (at your own risk) free of charge. The area is covered by CCTV.

Where is the campervan based?

We are based in Donaghadee, Co Down, Northern Ireland. It is approx 16 mile from Belfast.

What about fuel?

The campervan runs on diesel. You will be provided a full tank of fuel and it should be returned with a full tank.
The gas does not need to be refilled.

How many people can stay in the campervan?

The campervan has 4 belted seats for travel and space for 2 adults and 2 kids to sleep.

How big are the beds in the Campervan

The top bunk is a large fixed rear bed is 6′ x 4’5″ wide (187 x 140cm) or if you require more space and leg room you can sleep the other way (see photos) giving over 6′ in wide and leg room

The bottom bunk is 5’9″ long x 4’5″ wide or (175 x 135cm).

Does the campervan have a fridge/freezer?

Yes the campervan has an 84l fridge/freezer that works off the leisure batteries, meaning you can arrive at your destination with chilled drinks and food.

Can we travel with children in the campervan?

Absolutely, we loved going on adventures with ours and making family memories. All of the seats have 3-point seat belts. We have a selection of card and board games we can put in if you require.

Does it get cold in the campervan and can I camp in the winter?

Our campervan is insulated and has a built-in gas heating to keep you toasty in the winter. It doesn’t have a popup roof so the heat is not escaping through this big gap in the roof that has no insulation. We can also supply an electric heater in the colder months that you can plug in when hooked up at a campsite. We love cosy winter camping and have always thought that all our caravans and the campervan are better insulated than our house

Where should we stay in the campervan?

There are several websites or apps that will help you find a good place to camp, including pitchup.com

There is also an excellent app called ‘searchforsites‘ available on Apple and Android app stores. Which allows you to easily find stopovers and campsites.

We promote responsible camping where you should ‘leave no trace’ or even ‘leave it better’, and obviously, you should only stay where overnight camping is permitted, and you must dispose of rubbish and waste responsibly. Hirers are responsible for any parking enforcement and penalty charge notices.

Do we need to hook the campervan to electricity when at a campsite?

Our campervan has a leisure battery that can power the fridge freezer, water pump, lights, USB and 12v sockets for a period of time. The leisure battery gets charged when hooked up at a campsite and can’t be fully discharged or they will be damaged. When hooked up the 240v electrical sockets also work that can be used to power electric items (laptop, toaster, etc).

What do I need to bring for a Campervan holiday

We have a page to help you pack for your Campervan hire trip – please click here to view it

Can we bring a pet in the rental campervan?

We are allowing one small well behaved dog but do charge a little extra for this.

Can I smoke in the campervan?

Absolutely no smoking or vaping is allowed in our campervan. If evidence of smoking is found, a valeting charge will be taken from your security deposit.

Can I travel to the Republic of Ireland?

Yes you can travel to the ROI. There is a small additional charge as we need to apply for paperwork every time a new person takes the van over the border.

How many miles can I do in the campervan?

Included in the hire is up to 100 miles per day. If you need to do more than this there is an additional charge of £0.45 per mile.

Do I need to pay a security deposit?

Yes, this is to cover the insurance excess in the unlikely event of an accident and the possibility of any damage to the campervan, fixtures or equipment during the hire. The security deposit will be refunded less any cost of repairs, replacement, refuelling, over mileage or cleaning charges, and you will be provided with an itemised invoice detailing those costs.

I’ve got more questions…

We are always revising our FAQs – if there is anything that’s not covered please feel free to get in touch.

If you want more than the extras that we have available, please talk to us and we will see if we can help you plan you trip. A full list of extras that we have available can be found here

Anything you need for your campervan holiday, please ask, and we will try to help. Click here to see our FAQ's

Check us out

Our gallery of images of the Campervan